PrePA Navigator

Privacy Policy

Last updated: September 2, 2026

PrePA Navigator LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service").

By using PrePA Navigator, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

Account Information

When you create an account, we collect information you provide directly:

  • Email address (used for authentication and communication)
  • Name (first and last)
  • Profile information you choose to add, such as GPA, PCE/HCE hours, and academic history

User-Provided Content

We store content you create and upload while using the Service:

  • Essay drafts and supplemental application responses
  • Notes and application tracking information
  • Documents you upload (resumes, personal statements, transcripts)
  • Saved programs and application preferences
  • Prerequisite and experience information

Automatically Collected Information

When you use our Service, we automatically collect certain information:

  • Device information (browser type, operating system, device type)
  • Usage data (pages visited, features used, time spent)
  • IP address and approximate location
  • Error logs and performance data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Authenticate your identity and manage your account
  • Enable features like program matching and requirements tracking
  • Generate AI-powered suggestions for your essays (when you use this feature)
  • Send you important service communications
  • Respond to your support requests
  • Detect and prevent fraud or abuse
  • Analyze usage patterns to improve the user experience

3. Data Sharing & Third Parties

We share your information with third-party service providers who help us operate the Service. These providers are contractually obligated to protect your data and use it only for the purposes we specify:

OpenAI (AI Chat and Essay Coach)

When you use our AI Chat or Essay Coach features, we send relevant context to OpenAI's GPT models to generate responses and suggestions. This may include your profile information, uploaded documents, chat messages, and essay drafts. Under OpenAI's commercial API terms, your data is not used to train their models by default. See OpenAI's Privacy Policy.

Anthropic (Document Extraction)

When you upload documents for profile import or context compilation, we may send document content to Anthropic for text extraction. Under Anthropic's commercial API terms, your data is not used to train their models by default. See Anthropic's Privacy Policy.

Stripe (Payment Processing)

We use Stripe to process payments. When you subscribe, Stripe collects and processes your payment information directly. We do not store your full credit card number. See Stripe's Privacy Policy.

Sentry (Error Monitoring)

We use Sentry to monitor application errors and performance. This includes collecting error logs and session replay data to help us fix issues. See Sentry's Privacy Policy.

PostHog (Usage Analytics)

We use PostHog to understand how users interact with our Service, including page views, feature usage, and session data. PostHog may use cookies for analytics persistence. See PostHog's Privacy Policy.

Loops (Email Delivery)

We use Loops to send transactional and lifecycle emails (verification codes, notifications, onboarding). See Loops's Privacy Policy.

Discourse (Community Forum)

Our community forum is powered by Discourse. When you access the forum, we share your email, name, and account identifier via single sign-on (SSO). Forum posts and profile information are visible to other forum members and may be publicly searchable. See Discourse's Privacy Policy.

Discord (Community Server)

If you connect your Discord account, we access your Discord user ID and username to manage community server access and subscriber roles. We do not read your Discord messages. See Discord's Privacy Policy.

Marker.io (Feedback Collection)

We use Marker.io to collect user feedback and bug reports. See Marker.io's Privacy Policy.

Google Ads (Advertising)

We use Google Ads to measure the effectiveness of our advertising campaigns. When you interact with our site after clicking a Google ad, Google may receive information such as page URLs and conversion events (e.g., sign-up or purchase). This data is used solely for ad measurement and optimization. See Google's Privacy Policy.

PromoteKit (Affiliate Tracking)

We use PromoteKit to attribute visits to affiliates who refer visitors to our Service. When you arrive via an affiliate link, PromoteKit receives visit metadata (referrer, click identifier). While referral rewards are paused, we do not send Stripe purchase attribution to PromoteKit; we keep the referral identifier only in our own Stripe checkout metadata for later reconciliation. The PromoteKit script may still record visit data on our pages. See PromoteKit's Privacy Policy.

We may also share your information if required by law, to protect our rights, or in connection with a business transfer (such as a merger or acquisition).

4. Cookies & Tracking

We use cookies and similar technologies for the following purposes:

  • Session cookies: Keep you logged in and maintain your authenticated session
  • Preference cookies: Remember your theme preference (light/dark mode)
  • Analytics cookies: PostHog may set cookies to track usage patterns and session data across visits, helping us understand how the Service is used
  • Advertising cookies: Google Ads may set cookies to measure ad conversions and attribute sign-ups to advertising campaigns

When you first visit our site, we ask for your consent before setting analytics or advertising cookies. You can change your preferences at any time using the "Cookie Settings" option in the footer or settings menu.

Do Not Track

Some browsers send a "Do Not Track" (DNT) signal. We do not currently respond to DNT signals. You can manage cookie preferences using the consent banner or through your browser settings.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes (such as maintaining audit logs or complying with legal obligations).

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you. You can also download your data directly from your account settings.
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information. You can delete your account directly from your account settings.
  • Export: Request a portable copy of your data in a machine-readable format

To exercise these rights, you can use the self-serve options in your account settings or contact us at support@prepanavigator.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of data at rest
  • Secure authentication using email-based one-time passwords
  • Regular security audits and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Age Requirement

Our Service is intended for users who are at least 18 years of age or the age of majority in their jurisdiction, whichever is greater. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@prepanavigator.com so we can delete that information.

9. Community Features & Public Content

If you participate in our community features, please be aware of the following:

  • Community forum: Posts, replies, and profile information you share on our Discourse-powered forum are visible to other members and may be indexed by search engines
  • Discord server: If you connect your Discord account, your Discord user ID and username are shared with us to manage access and roles

We recommend that you do not share sensitive personal information (such as Social Security numbers, financial details, or medical records) in community spaces. Content posted in public community areas may be retained even after your account is deleted, where removal would disrupt conversation threads.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@prepanavigator.com

Mail:
PrePA Navigator LLC
50 W Broadway Ste 333 PMB 477988
Salt Lake City, Utah 84101-2027
United States

See also our Terms of Service.

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